Terms of service

These Terms of Service govern your use of the Sarolu website and the purchase of products through our store. By visiting our website or placing an order, you agree to these Terms of Service.

Sarolu is operated by EVERMONT BRANDS LLC, a company registered in the state of Florida, United States, which serves customers throughout Europe via our online store.

These terms have been prepared to comply with applicable consumer laws in the regions where our products and services are offered, including the European Union (EU) and the European Economic Area (EEA).

Transparent terms

Secure transactions

Consumer rights protected

Focused on the European market

1. About us

Sarolu is an online retailer specialising in premium women's fashion and timeless clothing.

The website is operated by:

EVERMONT BRANDS LLC
1045 COLLINS STREET
MELBOURNE, FL 32935
UNITED STATES

By using this website or placing an order, you agree to these Terms of Service.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian;
  • The information you provide is accurate and complete;
  • You have the legal capacity to enter into binding agreements.

3. Orders and formation of the contract

When you place an order, you will receive a confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.

The purchase contract is formed only when your order has been dispatched.

We reserve the right to refuse, limit or cancel orders where:

  • A product is no longer available;
  • There are errors in pricing or product information;
  • Fraudulent, suspicious or unauthorised activity is suspected;
  • Legal or regulatory obligations prevent fulfilment.

4. Pricing and payment

All prices on our website are displayed in the currency selected by the customer or the currency of the relevant online store.

Applicable taxes, import duties or other charges may vary depending on the destination country and applicable regulations.

Payment must be made in full during checkout using one of our approved payment methods.

We reserve the right to change prices at any time. Confirmed orders will not be affected by subsequent price changes.

5. Shipping and delivery

Shipping times, delivery estimates and fulfilment information are described in our Shipping Policy.

Delivery estimates are provided in good faith but are not guaranteed.

Delays caused by customs authorities, carriers, weather conditions or other circumstances beyond our control may occur.

6. Returns and refunds

Your rights regarding cancellations, returns, refunds and exchanges are explained in our Returns and Refunds Policy.

Nothing in these terms limits any consumer rights that apply under applicable law.

7. Product information

We make every reasonable effort to ensure that product descriptions, images, specifications and pricing information are accurate.

However, minor differences may occur as a result of:

  • Screen settings and devices;
  • Photography and lighting conditions;
  • Natural characteristics of fabrics and materials.

As Sarolu specialises in premium women's fashion, minor differences in texture, weave, finish, fit and colour are natural characteristics of clothing and do not constitute a defect.

8. Intellectual property

All content on this website, including text, images, product photographs, branding, logos, designs and website content, is owned by or licensed to Sarolu, unless otherwise stated.

You may not reproduce, distribute, modify, publish or commercially use any content without our prior written permission.

9. Limitation of liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by law.

To the extent permitted by applicable law, Sarolu shall not be liable for any indirect, incidental, special or consequential loss arising from the use of our website or products.

This limitation does not affect any consumer rights under applicable law.

10. Use of the website

You agree not to:

  • Introduce malicious software, viruses or harmful code;
  • Attempt to gain unauthorised access to our systems;
  • Use the website for fraudulent or unlawful purposes;
  • Disrupt the operation or security of the website.

11. Privacy and data protection

Your personal data is collected, processed and protected in accordance with our Privacy Policy and Cookie Policy.

We process personal data carefully and in accordance with applicable data protection laws, including the GDPR.

12. Governing law

These terms are governed by and interpreted in accordance with the applicable laws and regulations relevant to our business operations and the regions in which our products and services are offered.

Nothing in these terms limits any mandatory consumer rights that apply under applicable local law.

13. Changes to these terms

We may amend these Terms of Service from time to time.

Changes will take effect once they have been published on this page.

The most recent version will always be available through our website.

14. Contact details

Brand: Sarolu

Operated by:
EVERMONT BRANDS LLC

Business address:
1045 COLLINS STREET
MELBOURNE, FL 32935
UNITED STATES

Email:
hello@sarolu.com

Customer service opening hours:
Monday – Friday: 09:00 – 17:00 (Central European Time – CET)

Our customer service team is available during standard European business hours to assist customers in the regions we serve.

We aim to respond to all enquiries within 24 working hours.

Last updated: 6 August 2026